General guidelines:

• Lead with a community mindset. You lead with compassion, respect, and inclusivity. You recognize that everyone is made up of varying opinions and feelings– each with different communication styles, ways of learning and adapting, and much more. You celebrate diversity and encourage others to lead with integrity and empathy.
• Team player: You are known for being a true collaborator, thrive in building strong partnerships, and communicate regularly. You lead with integrity and create opportunities to work cross-functionally and transparently with others.
• Communicate regularly and transparently. We believe in transparency and keeping an open line of communication. We are here to support our Community, including our Ambassadors, in being able to feel a sense of belonging and safety while they participate in our programs. Please keep the Cypress Community team informed with any changes, helpful insights, or any updates, and concerns/questions.
• Lead to create impact and connection. Being an Ambassador means you are actively looking to empower and engage with others authentically, compassionately, and transparently. The relationships you build should not be transactional, but rather driven with the intention to build quality connections and a sense of belonging
• Integrity first. As a benefit from being in the program, there will be a chance to be involved in beta opportunities, feedback sessions, and Cypress team roundtable discussions. There may be information shared that is not public. We will provide clear guidance and communication on the expectations around these events. With that said, we are looking to our Ambassadors to lead with integrity and respect these opportunities and information provided.
  • Please review the legal information regarding protecting the integrity of Cypress products and proprietary information:

**If these expectations and guidelines cannot be met, we will unfortunately have to dismiss you from participating further in the Cypress Ambassador Program

Content guidelines:

• Any Ambassador written content, to be published in a Cypress channel, must follow our style guide. Any content pieces published within our Cypress blog or other Cypress related channels, are asked to follow our brand style guide.

• No sales content. We advocate that the content written is to educate, provide additional support, drive helpful tips & best practices, and to empower others within the Cypress Community. Content will not be used for promotional purposes.

Event guidelines:

• Any Cypress sponsored events must be managed on Cypress Community Hub (third-party sites can be used for supplemental marketing efforts, but not event registration).
• All Cypress Community events are free and inclusive to all. These are not for profit opportunities and is not a sales platform nor be used for generating profit. Our community events is a safe space for our members to connect, learn, and share with one another.
• Commit to your communities by keeping the group active. If you can no longer host, please find someone to take over rather than allow the group to dissolve. Co-leaders are helpful in distribution of responsibilities & keeping groups active.

Forums/moderation guidelines:

• Communicate clearly and authentically. Authenticity and transparency is incredibly important, which also helps build trust among others who you will engage with.